Privacy Policy

1. Information We Collect

Personal Information You Provide

When you sign up for our learning programs or contact us, we collect information that you voluntarily share:

• Full name and email address
• Phone number (if you choose to provide it)
• Professional background and current role
• Company name and industry sector
• Payment information when enrolling in paid programs
• Any other details you include in forms or correspondence

Automatically Collected Data

Like most websites, we automatically gather certain technical information when you visit:

• IP address and general location data
• Browser type and operating system
• Pages you visit and time spent on each
• Referral source (how you found us)
• Device information and screen resolution

Learning Activity Data

If you enroll in our programs, we track your progress to help you learn better. This includes course completion rates, quiz scores, downloaded materials, and participation in discussion forums.

2. How We Use Your Information

We're not in the business of collecting data for its own sake. Here's what we actually do with what you share:

3. Data Sharing and Third Parties

Sometimes we need help from other companies to run our platform effectively. When we work with these partners, we make sure they respect your privacy:

Service Providers We Use

• Payment processors for secure transaction handling
• Email service providers for program communications
• Cloud hosting services for data storage
• Analytics tools to understand how people use our site

These partners can only access information necessary for their specific functions. They're contractually obligated to keep your data confidential and use it solely for the services they provide to us.

Legal Disclosure

We may disclose your information if required by Philippine law, court order, or government regulation. This also applies if we need to protect our legal rights or prevent harm to others.

4. Your Rights Under Philippine Law

The Data Privacy Act gives you several rights regarding your personal information. Here's what you can do:

Access and Portability

You can request a copy of all personal data we hold about you. We'll provide this in a commonly used format within 30 days of your request.

Correction and Updates

Notice something outdated or incorrect? Let us know and we'll update your information promptly. You can often do this yourself through your account settings.

Deletion and Erasure

You can ask us to delete your personal data. We'll honor this request unless we're legally required to keep certain records (like transaction history for tax purposes). Some anonymized data may remain in our systems for analytics.

Objection to Processing

You can object to how we use your information for marketing purposes. Just opt out of our emails or contact us directly. We'll stop those communications, though we may still need to send service-related messages about programs you're enrolled in.

Filing Complaints

If you believe we've mishandled your data, you have the right to file a complaint with the National Privacy Commission of the Philippines. We'd prefer you contact us first so we can address your concerns directly.

5. Data Security Measures

We've implemented multiple security layers to protect your information from unauthorized access, alteration, or disclosure:

• SSL/TLS encryption for all data transmitted to and from our servers
• Encrypted database storage for sensitive personal information
• Regular security audits and vulnerability assessments
• Access controls limiting who on our team can view personal data
• Secure payment processing through PCI-compliant providers
• Regular backups stored in geographically diverse locations

That said, no system is completely impenetrable. While we do everything reasonably possible to protect your data, we can't guarantee absolute security. If you notice any suspicious activity related to your account, contact us immediately.

6. Data Retention Periods

We don't keep your information forever. Here's how long we typically retain different types of data:

After these periods, we either delete or anonymize your data so it can no longer identify you personally.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies. These small files help us remember your preferences and understand how people interact with our platform.

Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly. You can't opt out of these without breaking core features.
• Performance Cookies: Help us understand which pages are popular and where people encounter problems.
• Functionality Cookies: Remember your preferences like language settings or login status.
• Analytics Cookies: Provide aggregated statistics about site usage patterns.

You can control cookies through your browser settings. Keep in mind that blocking certain cookies may affect your experience on our site.

8. International Data Transfers

While we're based in the Philippines, some of our service providers operate servers in other countries. When your data crosses borders, we ensure adequate protection through:

• Contracts requiring equivalent privacy protections
• Selection of providers in jurisdictions with strong data protection laws
• Regular compliance audits of international partners
• Encryption during transmission and storage

The National Privacy Commission has guidelines for cross-border data transfers, and we follow them closely.

9. Children's Privacy

Our programs are designed for working professionals and analysts, not children. We don't knowingly collect information from anyone under 18. If you're a parent who discovers we've inadvertently gathered data about your child, please contact us and we'll delete it promptly.

10. Changes to This Policy

Privacy regulations change, and so do our practices. When we update this policy, we'll post the revised version here with a new "Last Updated" date. Significant changes will be communicated directly via email to enrolled students.

We recommend checking this page periodically, especially before sharing new information with us.

11. Marketing Communications

If you've signed up for our newsletter or inquired about programs, we may send you educational content and course announcements. You can opt out anytime by clicking the unsubscribe link in any email or adjusting your preferences in your account settings.

Even if you unsubscribe from marketing emails, we'll still send essential messages about programs you're enrolled in or services you've purchased.